Within just two months, our team successfully identified and placed a precisely fitting talent on-site for the position of China General Manager. The selected executive, a Chinese national, matched exactly the requirements: he had a proven track record in the relevant industry and specific product segment, enabling him to begin immediately without an extended onboarding period. Given the urgency of the situation, this proved to be a decisive factor.
From the client’s perspective, the greatest benefit of our collaboration was our honest and direct strategic input. Beyond presenting candidates we provided valuable insights and a well-founded perspective on the broader situation and strategic goals in China. This comprehensive consulting approach, backed by our fixed-price policy, further strengthened the long-standing success alliance.
Soon after the new leadership took over, a significant increase in customer satisfaction within the service division was observed. This improvement was driven by additional service personnel we subsequently recruited, ensuring faster availability and broader regional presence through optimized team distribution. We are pleased that, following this positive development, we were also entrusted with expanding and staffing the client’s sales team.
Key competencies that contributed to this success included:
- Our deep China expertise and ability to facilitate cross-cultural understanding
- Our proven methodology focused on strategic impact, not just qualifications
- Proactive project management and full commitment of our entire team
- Transparency and honest communication, including critical assessments of talent suitability – we act as trusted advisors, not just recruiters
- A deeply personal approach to recruiting: we see ourselves as an integral part of the client’s team, working toward a shared goal
Our support for the newly appointed General Manager and the broader transformation process continues. This includes further staffing in both sales and service. We remain in regular contact with the candidate and recently met him in Austria to align on next steps.
The new General Manager is now focused on further optimizing the service structure and will next turn his attention to sales leveraging it as a second key driver to strengthen the company’s market position in China.